Funn88 Privacy Policy — Your data is safe with us

1. Introduction

Funn88 ("we", "us", or "the platform") is an online gaming platform serving adult users in Bangladesh and other designated regions. This Privacy Policy ("Policy") explains what personal information we collect, why we collect it, and how we handle it.

By creating an account or using our services, you agree to this Privacy Policy. This Policy forms part of our Terms and Conditions, and both documents should be read together.

We comply with applicable data protection laws in Bangladesh and international standards. Our Privacy Policy is written in plain language so every member can understand it easily.

2. What Information We Collect

Funn88 only collects information that is necessary to provide our services, maintain security, and meet legal obligations.

3. How Information Is Collected

Funn88 collects your information in several ways. Each method is transparent and you should be aware of them:

• Registration Form: Information you provide when creating an account.
• KYC Verification: Documents submitted for identity verification.
• Payment Transactions: Financial details provided during deposits or withdrawals.
• Automatically Collected Data: Logs and device data collected automatically while using the platform.
• Support Contact: Information you share via live chat or email.
• Cookies & Tracking Tools: For analyzing browsing behavior.

4. Purpose of Data Use

Funn88 uses your information for the following purposes:

• For account creation, verification, and management.
• For processing deposits and withdrawals.
• To prevent fraud, money laundering, and other illegal activities.
• For customer service and complaint resolution.
• To ensure the security and stability of the platform.
• To fulfil legal and regulatory obligations.
• To send personalized offers and promotions (with your consent).
• For responsible gaming monitoring and support.

5. Data Sharing Policy

Funn88 does not sell your personal information to any third party. However, data may be shared in the following limited circumstances:

• Payment Providers: Data required for processing payments via Mobile Banking, Nagad, Rocket, and similar services.
• Legal Authorities: When required by a court order or government investigation.
• Security Partners: Limited data sharing with fraud detection systems.
• Game Software Providers: Technical data related to gaming activity.

In all of the above cases, only the minimum necessary information is shared. All partners are bound by strict confidentiality agreements.

6. Cookies & Tracking Technologies

Funn88 uses cookies and similar technologies to improve your experience on the platform. Cookies are small text files stored in your browser.

Types of cookies we use:

• Essential Cookies: Essential for login sessions and security — cannot be disabled.
• Performance Cookies: Helps analyze page load times and user behavior.
• Functional Cookies: To remember your language and preferences.
• Analytics Cookies: Collecting usage statistics to improve the platform.

You can disable non-essential cookies through your browser settings. Note that doing so may limit certain features on the platform.

7. Data Security Measures

Funn88 uses industry-leading technology to keep your data secure. Our security infrastructure includes:

• For All Data Transmissions 256-bit SSL/TLS Encryption।
• For Sensitive Data AES-256 Encryption Retention.
• Two-Factor Authentication (2FA) For login security.
• Regular Security Audit and penetration testing.
• Firewall & DDoS Protection At the server level.
• Strict access controls for staff Data Access Control।

8. Data Retention Period

Funn88 does not retain your data longer than necessary. Our general policy is as follows:

• Active account data: retained for as long as the account remains active.
• Financial transaction records: up to 7 years, as required by law.
• KYC documents: 5 years after account closure.
• Gaming logs and session data: up to 3 years.
• Support Contact Records: Up to 2 years.

Once the retention period ends, data is securely deleted or anonymized.

9. Your Data Rights

You have the following rights regarding your personal data on funn88:

• Right to Access: You can find out what information we hold about you.
• Right to Rectification: You can request corrections to any inaccurate information.
• Right to Erasure: You can request deletion of your data under certain conditions.
• Right to Restrict Processing: In some cases, you can request that the use of your data be restricted.
• Right to Portability: You can request a copy of your data.
• Right to Object: You can request to opt out of marketing communications.

To exercise any of your rights, reach out to our support team. We will respond within 30 business days.

10. Protection of Minors

Funn88 strictly prohibits use of the platform by anyone under the age of 18. We do not knowingly collect data from minors.

Age is verified at registration and confirmed via identity documents during the KYC process. If an account is suspected to belong to a minor, it will be immediately suspended and all associated data deleted.

If a parent or guardian discovers their child is using funn88, please contact our support team immediately.

11. About Third-Party Links

Funn88 is not responsible for the privacy practices of any external websites linked from the platform. It is your responsibility to review the privacy policy of each third-party site you visit.

When transactions are made through payment gateways such as Mobile Banking, Nagad, or Rocket, the respective provider's own privacy policy applies.

12. Changes to the Privacy Policy

Funn88 may update this Privacy Policy from time to time. When significant changes are made:

• A notification will be sent to your registered email or mobile number.
• A pop-up notice will be shown when you log in to the platform.
• The "Last Updated" date at the top of the page will be changed.

Continued use of the platform after any changes will be considered acceptance of the updated Privacy Policy.

13. Contact & Complaints

Contact us for any questions, requests, or complaints regarding our Privacy Policy:

• Live Chat: Log in to the platform and chat directly.
• Email: [email protected]
• Support Hours: 7 days a week, 24 hours a day.

We aim to respond to all privacy-related requests within 30 business days.